Shipping & Returns

Shipping

All our hand crafted articles are shipped worldwide directly from Russia by registered Air Mail. They are shipped as small packages in boxes not exceeding 2 kg. If the order is larger than 2 kg, it will be shipped in several boxes.

You will need to sign for your order. The delivery time is 2-3 weeks for Europe and USA, and 3-4 weeks for Australia.

The orders are dispatched within 3 business days of receiving. You will be advised via email once your package is on its way. Tracking information from the dispatch to the Russian export point will be provided on your account page. Usually it takes about week to deliver the order from send point to Russian export point.

Sorry, we do not ship to the US's AE, AP and AA addresses.

Shipping cost depending on package weight.

less 0.1 kgUS$4.55
0.1-0.25 kgUS$6.50
0.25-0.5 kgUS$9.70
0.5-1.00 kgUS$17.50
1.0-2.00 kgUS$30.00


Returns & Refunds

A full refund or replacement will be offered just in case if the item you receive is faulty or different than described

A full refund for an unclaimed order returned to Russia will be given less the twice shipping cost.

Please feel free to Contact Us with any questions.

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